DANH MỤC TÀI LIỆU
Đào tạo kỹ năng giao tiếp - bản tiếng Anh
Communication Skills
How to communicate effectively in your professional
and personal life
Ground Rules
1. Respect everyone’s opinion. There is no “right” or
“wrong” answer. There is no such thing as a “stupid”
question.
2. Respect the person who is speaking.
3. Each workshop will be 30-45 minutes.
4. Respect differences.
5. Participation is a part of learning, try not to be shy :)
6. No insults, bullying, or humiliation will be tolerated.
Introductions:
Ice Breaker!
Marooned: Imagine that you are stranded on a desert
Marooned: Imagine that you are stranded on a desert
island. What three personal items would you have
brought with you if you knew there was a chance that
you might be stranded? Share your ideas with the
group!
What is Communication?
“An act or instance of transmitting” or “An exchange of
information” Merriam-Webster dictionary
What does communication mean to you? What is
What does communication mean to you? What is
important to keep in mind when you are
communicating with someone?
Discuss with a partner and then share your ideas.
What is Communication?
Two parts to communication: sending and receiving
messages between others.
You can communicate information, thoughts, feelings,
and your perceptions verbally or non verbally
and your perceptions verbally or non verbally
There are many ways to communicate: speech, body
language, sing language, written messages, symbols.
Who you communicate with: large groups, team
members, colleagues, friends, your partner, the
world...
The Importance of
Communication
Miscommunication can lead to confusion, conflict, and
even hurt feelings.
even hurt feelings.
Why do you think communication is so important?
Can you think of a time when poor communication
impacted your work or personal life?
thông tin tài liệu
Đào tạo kỹ năng giao tiếp trong - bản tiếng Anh What is Communication? “An act or instance of transmitting” or “An exchange of information” Merriam-Webster dictionary What does communication mean to you? What is important to keep in mind when you are communicating with someone? Discuss with a partner and then share your ideas.
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